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This company charge $3.25 every month and due to my $100 low balance I wanted to close it so I called their customer service and they wanted to mail me a snail mail as a verification code which I agreed. But the mail never arrived so I was trying to reset on line and it did not work.

So i called customer service again and they insisted they are going to mail me a snail mail again and I need to call back before they can do anything. The customer service's English sound like Indian and voice does not sound pleasant. My employer already terminated relationship this with Benefit Wallet.

Yea, run and hope this company will go belly up soon... this kind of company should never exist.

Reason of review: Return, Exchange or Cancellation Policy.

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BenefitWalletCCC

Please accept our apology for any inconvenience you may have experienced with your Health Savings Account. The BenefitWallet service management team would like to learn more about your specific situation and research your concerns.

If you would send a private message with your contact information to us at info.mybenefitwallet at conduent.com, one of our senior service managers would be eager to get in touch with you. We look forward to connecting with you and working towards providing you resolution and restoring satisfaction. For general information, if you are unable to pass the standard banking verification procedure, and the account closure cannot be done at point of call, you do also have the option to send us a request to close the account and disburse the funds. Please be assured all of our agents speak English.

If you refuse to speak to a person in Manila or Jamaica then you can request a transfer to one of our many, other call centers in the United States. As with any interest earning checking account, there may be a monthly maintenance fee dependent on the average balance. This is a common banking practice. A monthly maintenance fee may apply to your account on the last business day of the month, for that month.

You can view these fees and all transactions at mybenefitwallet. com.

The fee information is also in your rate and fee schedule. Statement reminders are sent as well.

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