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1.0

When we were first forced into using benefit wallet the checks we received were sporatic and the amount was usually wrong. Since July of 2017 my wife has not receive a single check from these people even after going through RightOpt and sending in everything they requested more than three times !

Everytime we contact them we get a different excuse and they want us to send the same stuff we have already sent them.

I am a retired, lifelong member of Local union 72 in Atlanta, Ga and even they will not help resolve the problem the members are having. I guess my next step is to consult a lawyer but what kind of lawyer do I need ?

Reason of review: Poor customer service.

Monetary Loss: $1600.

Preferred solution: Let the company propose a solution.

BenefitWallet Cons: Not doing their job and giving us the run around.

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