It says it takes 5-7 business days to process yet I have two that are processing since 9/20 & 9/27. Same as the 100s of other reviews, they don’t care and they’re customer service is rubbish.
This is the only tax year I’ll use BenefitWallet. I’m closing it and going elsewhere after this year. And guess what?
They still don’t care! Terribly ran company.
Reason of review: Order processing issue.
Monetary Loss: $999999.
Preferred solution: Let the company propose a solution.
BenefitWallet Pros: Easy to sign up.
BenefitWallet Cons: Basically everything else, Customers service, Basically everything the company did was of no value, Maintenance fees.