Rockville, Maryland
Not resolved
1.0
Details
2 comments

Be aware that if you set up an investment account to invest your HSA money they clearly disclose the 50 bps or whatever the fund charges but there is also a $15/mo fee just to have any investments at all. Which means even if you have say $4000 invested, this is 4.5% fees which is EXTREMELY high.

There is no point to have any investments at all. Then they pay no interest on the other account, which is also a scam, because other basic deposit accounts pay something.

Product or Service Mentioned: Benefitwallet Flexible Spending Account.

Reason of review: Pricing issue.

Monetary Loss: $500.

Preferred solution: Price reduction.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
BenefitWalletCCC
#1628193

We apologize if our service has not met your expectations. Our goal is to provide consistent, reliable service on an exemplary level.

Your feedback regarding your experience is important, if you have a few moments to discuss your concerns a BenefitWallet Manager is available. Please send your contact information to info.mybenefitwallet@conduent.com

BenefitWalletCCC
#1630439
@BenefitWalletCCC

- Please note the below clarification on the correct fees associated with investments. There is a monthly fee of $2.90 per month, associated with enrollment in the investment platform.

It is $2.90 whether the account holder is invested in 1, 20, or any number of funds in between. Save Daily administers/charges this fee, not BenefitWallet. The HSA does earn interest monthly. The interest amount is dependent on the balance in the account as well as your employer's health plan.

Your employer dictates which health plan provider the account is linked to and the terms of your health plan.

If there is some other debit shown on your account, please contact us so that we may research this and provide you resolution. 877-472-4200, Mon - Fri: 8:00 am to 11:00 pm Eastern time, Weekends: 9:00 am to 6:00 pm ET.