Contact BenefitWallet Customer Service
BenefitWallet Phone Numbers and Emails
Toll-Free Number:
-
(877) 472-4200Toll Free
Customer Service:
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(877) 204-0860Broker Support
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(844) 330-0221
Jobs/ Career:
-
(866) 712-4551
BenefitWallet Email:
Contact Information
BenefitWallet Website:
BenefitWallet Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 a.m. – 11:00 p.m. ET
Saturday and Sunday: 9:00 a.m. – 6:00 p.m. ET
Mailing Addresses:
Correspondence
PO BOX 18030
Norfolk, VA 23501-1880
HSA Deposits
PO Box 535161
Pittsburgh, PA 15253-5161
c/o Conduent Business Ethics and Compliance Office
2828 N. Haskell Ave., Bldg.1 - 9th Floor
Dallas, Texas 75204
Summary of BenefitWallet Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BenefitWallet?
Request for Information Question:
- “Qiestions about my account”
- “Check my account balance”
- “Speak to the representative”
Account Question:
- “Account balance”
- “Can't log in”
- “Inactive account”
Cards Question:
- “Lost card”
- “In sibject od HSA card balance is incorrect”
- “I need to get another card, i cant find my original one.”
Payments and Charges Question:
- “Miss placed my debit card,stay on the line to long and did not resolve my problem”
- “Reimbursement check”
- “Contribution automatic payment”
Shipping and Delivery Question:
- “Have not received new card yet”
Return/ Replace Question:
- “Change address and email”
Product/ Service Question:
- “Paperwork”
Website/ Application Question:
- “My application wasn't completed”
Other Question:
- “Need check copies”
- “Know about information”
- “What is my pen number”
About
, , , ,
BenefitWallet, A Xerox Solution is complete solution for health care costs management. It was introduced to the market in 2004. BenefitWallet is developed by Xerox that is a large health care administrator in the USA. Xerox headquarters is based in Norwalk, Connecticut, United States of America. BenefitWallet is an integrated platform which helps consumers to manage their health savings accounts (HSA), flexible spending accounts (FSA), and health reimbursement arrangements (HRA). BenefitWallet HSA is formally known as ACS|BNY Mellon HSA Solution. Clients may have more than one HSA. Unused funds roll over from year to year. The platform is available 24 hours a day, 7 days a week.
BenefitWallet is ranked 821 out of 3935 in Financial Services category
USA
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